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Scaling Innovation

Schedule

session descriptions below

Wednesday, February 1st, 2017

8:00am – 9:00am Breakfast
9:00am – 9:15am Welcome
9:15am – 10:15am Keynote Address 
Patrick Perry
10:30am – 11:30am “5 in 5” Presentations
11:30am – 12:00pm Blackboard Analytics Roadmap
Mike Sharkey
12:00pm – 1:00pm Lunch
1:00pm – 1:50pm Help … I Need a Helper !
Cathy LaMarre & Chad Morgan (Appalachian State University)
It Takes a Village – Implementing an Institutional Student Success Strategy
Jack Suess & Bob Carpenter (University of Maryland, Baltimore County)
2:00pm – 2:50pm Implementation, Adoption, Scale
Chris Brandt (Concordia University – Wisconsin
Stack Time: Libraries as the Laboratory of Student Success and Persistence
Jon Tysse (Lewis & Clark University)
3:00pm – 3:50pm Pyramid Analytics Roadmap
Rob Wallace (Pyramid Analytics)
The Many Faces of CATalytics – Creating a Data Movement
Deloris Gee-Boone (Western Carolina University)
4:00pm – 5:30pm “Institutional Success Tour”
6:30pm – 8:30pm Networking Reception & Dinner

 

Thursday, February 2nd, 2017

8:00am – 9:00am Breakfast
9:00am – 9:50am BAS Pro Shop [Workshop]
Phil Adams (Blackboard Inc.)
Levering the Power of Analytics: From Concept to Implementation
Kendall St. Hilaire & Paul O’Brien (Indian River State College)
10:00am – 10:50am BAS Pro Shop [Workshop] (cont.) If We Build it, They Will Come – Or Will They?
Linda Ferguson & Ray Buechler (Indiana State University)
11:15am -12:30pm Student Facing Analytics Panel
John Whitmer (Blackboard), Dionne Curbeam (Coppin State University), John Fritz (University of Maryland, Baltimore County), Molly Meade (University of Missouri, Kansas City)
12:30pm Boxed Lunch

Transforming Data into Student Success Knowledge: Lessons from the California State University & California Community College System

The California State University and California Community College systems are the largest four- and two-year systems of public higher education in the US, and both generate vast amounts of data on the 3 million students they collectively serve each year. Ten years ago, this data was primarily used for administrative purposes: allocations, apportionment, and required reporting. But the subsequent focus on student success versus time in seat dramatically changed the use of this data; its value as a source of research knowledge and the basis for making data driven policy decisions skyrocketed. Come hear the Hollywood script of how some of the most prominent work in educational research and performance accountability has occurred in support of these two systems graduation initiatives.

Patrick Perry is the Chief Information Officer (CIO) of the California State University (CSU) System where he shapes the vision, provides policy direction, and leads the strategies that power the data and technology infrastructure supporting the university’s 23 campuses, 470,000 students and 47,000 employees. Prior to this, he was the CIO of the California Community College (CCC) system and its 113 campuses, 2.5 million students, and over 100,000 employees, where he oversaw the student longitudinal unit-record data collection, institutional research, accountability reporting, and centralized technology functions. In 2010, Perry was selected by U.S. Secretary of Education Arne Duncan to be one of the fifteen members of the Federal “Committee on Measures of Student Success”, which developed a set of recommendations for the Secretary regarding the accurate calculation and reporting of progress, completion and graduation rates of students at two-year degree-granting institutions.

Rachel Serrano, Director of Information Analytics, Appalachian State University

Part-Way Home (Or, No Way Back)

Rachel Serrano
Director of Information Analytics, Appalachian State University

A. Michael Berman, Vice President for Technology and Communication & Chief Information Officer, California State University – Channel Islands

5 Strategies for Failing with Data

Michael Berman
Vice President for Technology and Communication & Chief Information Officer, California State University – Channel Islands

John Fritz, Assistant Vice President Instructional Technology & New Media, University of Maryland Baltimore County

Using Technology to Leverage Peer Pressure

John Fritz
Assistant Vice President Instructional Technology & New Media, University of Maryland Baltimore County

Maria Thompson, President, Coppin State University

Data Democratization

Maria Thompson
President, Coppin State University

Mike Sharkey, Vice President of Analytics, Blackboard Inc.

One Down, Four Up – Zen and the Art of Analytics

Mike Sharkey
Vice President of Analytics, Blackboard Inc.

Kara Bosch, Director of Financial systems and Business Intelligence Solutions, Central Piedmont Community College

Data Governance in a World of Democratized Data

Kara Bosch
Director of Financial systems and Business Intelligence Solutions, Central Piedmont Community College

John Whitmer, Director of Analytics and Research, Blackboard Inc.

Surprises & Confirmations in Learning Analytics Research @ Blackboard

John Whitmer
Director of Analytics and Research, Blackboard Inc.

Appalachian State University

Help … I Need a Helper !

This technical presentation is designed to introduce the Blackboard Helpers used to add custom tables and columns. We will discuss various Helpers and when to use them.

Cathy LaMarre, Business and Technology Application Specialist, Appalachian State University
Chad Morgan, Business and Technology Application Specialist, Appalachian State University

Concordia University Wisconsin

Implementation, Adoption, Scale

This presentation will focus on the university and its core data: the way the university presents itself, the way the university talks about itself, and the way it understands time. In light of these factors, this session will offer specific tactics, from simple to complex customizations of the data warehouse, to optimization of Pyramid’s BI Office and the use of SSRS. Learn what a technical person can do/use to drive institutional adoption of Blackboard Intelligence within their University.

Christopher M. Brandt, Strategic Information Analyst, Concordia University Wisconsin | Ann Arbor

Pyramid Analytics

Pyramid Analytics Roadmap

Pyramid Analytics is the pre-packaged analytics, analysis, and reporting environment for Blackboard Intelligence.  In this session you will learn about some of the new features of BI Office, and what you can expect to see from upcoming releases.

Rob Wallace, Vice President of ISV/OEM Channels, Pyramid Analytics

Blackboard Analytics

BAS Pro Shop

This technical workshop will take place in two parts. In part one, we will systematically review the top challenges that institutions encounter early in their implementations, and describe how campuses can address these challenges themselves in order to optimize Blackboard Intelligence and maintain the application in support of continual service improvement.

In part two, we invite you to bring your own questions. Developers and technical consultants will be on hand to provide answers and walk you through specific challenges you have encountered in customizing Blackboard Intelligence to meet the specific needs of your institution.

Phil Adams, Principal Strategist and Senior Solutions Engineer, Blackboard Inc.

University of Maryland Baltimore County

It Takes a Village – Implementing an Institutional Student Success Strategy

A strong information technology infrastructure is a necessary component in support of university-wide efforts to improve student success. Commonly asked and often unresolved question that follow are “What do we do with what we learn? How do we organize ourselves to get results?” UMBC’s new strategic plan, conducted in parallel with its decennial accreditation review, calls for those questions to be answered. We are building an IT infrastructure that is tightly connected with our governance and policy committees to greatly expand our analytics and assessment capacity to support our strategic planning goals.

This presentation describes our priorities for analytics and student success, the IT infrastructure we are building, and the organizational steps (and challenges) that we must take to make continued strides in supporting our students.

Jack Suess, Vice President of Information Technology / CIO, University of Maryland Baltimore County
Robert Carpenter, Associate Provost for Analytics and Institutional Assessment, University of Maryland Baltimore County

Lewis & Clark Community College

Stack Time: Libraries as the Laboratory of Student Success and Persistence

In an age of increasing transparency and accountability academic libraries are increasingly finding the need to justify the institutional investment. The days of gate counts, total holdings, and website traffic appear to be no longer sufficient in making the case for the importance of academic library. This research moves to look beyond data traditionally associated with academic libraries instead using student level data combined with student and librarian interactions records saved to the student’s data file in the institution’s student information system and the institutional data warehouse. Looking at these data we see strong evidence of positive impacts on both student success (earning an A, B or C) in a course as well as increased levels of student persistence.

Jon Tysse, Institutional Research Analyst, Lewis & Clark Community College

Western Carolina University

The Many Faces of CATalytics – Creating a Data Movement

Learn how Western Carolina University is using the Blackboard Analytics platform to create a data centered environment on their campus. Review the steps they took to achieve this state and learn how they hope to grow it even more.

Deloris Gee-Boone, Business Intelligence Lead Analyst, Western Carolina University

Levering the Power of Analytics: From Concept to Implementation

Indian River State College implemented their analytics initiative in the spring semester of 2015, and immediately experienced an institutional shift in the intervention measures for both face-to-face and online courses. For the first time, instructors and advisors had real-time data at their fingertips, which allowed them to make appropriate interventions before students fell behind in their courses. The analytics reports fostered meaningful conversations among instructional deans, advisors and faculty, resulting in heightened collaboration around student success. Efforts led to an increase in success rates and a decrease in student withdrawals within online courses. The College is now turning its attention to the implementation of the Blackboard Predict tool in selected online courses to optimize student success. The presentation will cover implementation of both Analytics for Learn, and Blackboard Predict.

Kendall St. Hilaire, Administrative Director of the Virtual Campus, Indian River State College
Paul O’Brien, Vice President/CIO of Institutional Technology, Indian River State College

Indiana State University

If We Build it, They Will Come – Or Will They?

The purpose of this session is to provide practical strategies and tactics to facilitate adoption. This presentation will describe the lessons learned from our 2010 implementation of Blackboard Intelligence and the deployment of campus-wide dashboards. While it was initially well received by the campus community, interest and usage tapered off and we did not achieve sustained effective usage. We will discuss the factors that led us to reboot this project in 2014 as well as the components and activities that have led to a successful re-launch and subsequent adoption by the campus community.

Blue Reports, our campus information gateway launched in 2014, truly provides added value to executives, deans, chairs and program directors. This time we dedicated ongoing resources; revamped the look and feel and “branded” the dashboards; developed dashboard sets based on constituent roles and strategically deployed them to those constituencies; and built support structures such as issue tracking, knowledge bases and ongoing training. A key and intentional adoption tactic was the removal of existing static reports and replacement with reports accessible through Blue Reports. We have a data-driven climate and Blue Reports has become the go-to source for both operational and strategic data.

Linda Ferguson, Associate Director of Institutional Research, Indiana State University

California Baptist University

Using Analytics to Track Non-Attending Students

To comply with Title IV attendance tracking requirements, the Division of Online and Professional Studies at California Baptist University worked with the Blackboard Analytics support team to create a custom report to track non-attending students in online classes. This report is used at the beginning of each eight-week session to assist in determining which students are not attending their courses based on activity and assignment submission data. It has vastly improved the efficiency and accuracy of the tracking process and eliminated several obstacles, including PDF sign-in sheets and poor faculty response.

Rich Simpson, Registrar for Online & Professional Studies, California Baptist University

University of Missouri-Kansas City

Assessing the Impact of Faculty Training

Evaluation of online educator training programs and their effects on instructors’ competency and achievement usually depend on post-training self-reported surveys.  However, most of these surveys assess the quality of the training and not necessarily the influence to change faculty practices.  Of interest was to identify an assessment method to evaluate the impact of the professional development program on online teaching practices, course design, and student behaviors. UMKC is using LMS data to determine the effectiveness of their training model for faculty teaching online.  Implications of the research provide support for effective “data-driven” decision-making for individuals overseeing faculty professional development programs.

Molly Mead, Manager of Information Technology, University of Missouri—Kansas City
Lara Mabry, Instructional Designer, University of Missouri—Kansas City

Appalachian State University

Turning the Tools Inward: Using Analytics to Increase (or at Least Manage) Your IT Fortunes

Having participated in the EDUCAUSE Core Data Service Survey for 3 years, ITS at Appalachian State University decided to extend the model with custom dimensions, create a cube, and present it through Analytics for a better understanding of expenditures. It is now the main method through which the ITS leadership team manages the budget.

Rachel Serrano, Director of Information Analytics, Appalachian State University

University of Arkansas at Monticello

Analytics and a New Culture of Teaching and Learning

Blackboard Intelligence provides useful information for faculty, but just having data is not enough. Faculty must embrace the use of data as part of a new teaching and learning culture. See how the University of Arkansas at Monticello is using job embedded professional development to quickly integrate analytic thinking and design into the busy world of faculty.

Bryan Fendley, Director of Instructional Technology and Web Services, University of Arkansas at Monticello

Central Piedmont Community College

Analytics for General Education Assessments

All programs of study at Central Piedmont Community College require that students complete 18 hours of general education courses specific to the General Education Foundation. Courses in the General Education Foundation have an obligation to associate degree programs to provide students with the CRITICAL CORE skills and knowledge required for academic, professional and personal success. All General Education Foundation courses have an identified Signature Assignment (a common assignment used consistently across all course section offerings, and weighed the same in all course section offerings) that best captures student attainment of the skill associated with the Key Indicator. CPCC will use Blackboard Intelligence for Learn to gather the assessment scores and provide a collection of student learning data as assessment scores.

Kara Bosch, Director of Financial systems and Business Intelligence Solutions, Central Piedmont Community College

Lewis & Clark Community College

Tracking Student Service Utilization and its Impact of Student Success and Persistence

Since 2013 Lewis & Clark has systematically collected data at its student support service centers relating to visits for individual students. This data is sent to the institution’s Student Information System (SIS), Ellucian’s Colleague, on a daily basis and stored in a data warehouse provided by Blackboard Analytics. Through the Pyramid Analytics reporting tool, institutional researchers at Lewis & Clark are able to retrieve data related to student success and persistence collected in the data warehouse – providing the capability to quantifiably measure the impact. This session will explain the impacts for both students and the institution.

Jon Tysse, Institutional Research Analyst, Lewis & Clark Community College

University of Maryland Baltimore County

Intervention Tracking at UMBC using the SSMx and the Data Warehouse

University of Maryland Baltimore County (UMBC) has launched an initiative to use the PAR Framework Student Success Matrix (SSMx) and Blackboard Intelligence to track and analyze student interventions. Information gleaned from the analysis of interventions is being used to inform the development and optimization of student success initiatives.

Kevin Joseph, Director of Business Intelligence, University of Maryland Baltimore County

A Data Governance Framework for Quality Control and Shared Understanding of Data Assets

Kim Berlin, Sr. Systems Engineer, Stony Brook University

If we could design a ‘fit-bit’ for education, what would it look like?  What if we could expose information about student activity to students themselves?  Would we see students take more responsibility for their education, or use data as a crutch?  Would students be motivated by seeing information about their performance compared to other?  Or unmotivated? How can instructors include learning analytics as an integrated part of their teaching practice?

Blackboard Intelligence customers have been on the leading edge of research into the nature and impact of student-facing analytics.  A panel of experts will close the conference with a lively discussion about the risks and opportunities associated with embedded learning analytics.

  • John Whitmer (Blackboard)
  • Dionne Curbeam (Coppin State University)
  • John Fritz (University of Maryland, Baltimore County)
  • Molly Meade (University of Missouri, Kansas City)

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